Organization and Employee Development (OED) is a division under the Human Resources Department that focuses on improving Botswana Qualifications Authority’s capability through the alignment of strategy, structure, people, rewards, and management processes. The main mandate of OED is to increase performance and competitiveness while strengthening employee loyalty.
The division oversees strengthening overall interpersonal relations to build amicable team dynamics. Manages and reviews the Authority’s organization development, performance management, staff development, reward and recognition, systems and processes to ensure that BQA is staffed with competent, skilled and engaged staff.
The following captioned below are some of the earliest and best-known OED interventions in an Organisation:
- Individual interventions: These interventions are targeted at the individual, often aimed at improving day to day communication with others. With these, an employee is coached on counterproductive interpersonal behaviours.
- Group interventions: These interventions are aimed at the content, structure, or process of the group and how it carries out its core tasks.
- Team building: this refers to activities that help groups improve their collaboration and task accomplishment.
The OED office is situated on the Second floor of the BQA Building, left wing and you can reach the team through Ext 441 and 469
Contact: 365 7441