Change Management Division

The Change Management Division at Botswana Qualifications Authority (BQA) operates within the Department of Human Resources Management. It is responsible for managing the business transformation, to ensure that changes embarked upon by the Authority are communicated and embraced by stakeholders in order to achieve their intended objectives.

Key functions:

  • Identify the different changes the organization is undergoing or needs to undergo.
  • Develop and implement a change management strategy.
  • Ensure successful implementation and uptake of BQA projects as well as shaping the organizational culture.
  • Managing the transition, and ensuring the changes are effectively communicated, understood, and adopted within the organization.
  • minimizing resistance, increasing engagement, improving performance, and ensuring the organization’s overall readiness for change.
  • Monitor and evaluate success and impact of change initiatives.

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In an endeavor to drive the Authority’s mandate, Change Management seeks to re-align the organization to ensure that any change occurring within the organization is properly implemented and does not leave anyone behind, driving towards a conducive environment for high performance culture.

Contact: 365 7441/469

Department
Department of Human Resource (DHR)
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