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Our Strategy

Botswana Qualifications Authority leads the way in transforming Botswana’s Education and Training system, driving national development and sustainability through a strategic synergy of five core concepts: Equity, Vision, Outcome, Knowledge, and Engagement (EVOKE).

Our strategic direction is designed to be proactive, not reactive, setting benchmarks, inspiring innovation, and ensuring alignment with both national priorities and global standards. Through EVOKE, we foster inclusive access, forward-thinking planning, measurable impact, continuous learning, and meaningful collaboration. At the heart of our approach is a commitment to shaping a responsive, future-ready education and training ecosystem that empowers individuals and strengthens the nation. 

Our EVOKE strategy focuses on three areas

Organizational Renewal: Through which we address cultural issues and put in place the requisite enablers to develop a high-performing and engaged workforce.

Operational Efficiency: This theme puts together processes, policies and technological enablers to ensure world-class service delivery for our stakeholders.

Shaping BQA’s Future: We manage the uncertainty surrounding BQA’s external environment and proactively engage with critical stakeholders to help shape the Authority's future.

Equity in our strategy is about promoting a culture of fairness, quality of service and access to all learners. Equity must be seen across all levels of our ETPs, Students, Faculty and Governing bodies. Our vision going forward, focuses on an education system it supports learning and well-being of the learner, as well as integrating education for sustainable development.

Our strategy centres around the learner undergirded by a service culture of efficiency and effectiveness. We at BQA, are intentional about our commitment to be a responsive organisation. Underpinning this strategy, are 5 core values being Customer Focus, Innovation, Accountability, Inclusivity and Teamwork. These values describe the way we will work together to enhance education development. They describe the culture of BQA which aims to be customer centric and service efficient.

The EVOKE strategy dictates that the outcome from our education should be measured and based on quality knowledge acquired by learners. This would be reflected by their achievement in the world of work and success in life.

Navigate through and discover how our EVOKE strategy is a game-changer in your quest for attaining a world-class education and training experience.

Disclaimer

The information on this website is provided by Botswana Qualifications Authority for the purpose of distributing information to the public and its stakeholders. The Authority monitors the quality of the information available on this website and updates the information regularly. While the Authority makes every effort to ensure that the information on this website is accurate, complete and up-to-date, users are advised to exercise their own independent judgement and seek appropriate professional advice relevant to their particular circumstances before relying on the information. 

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